Our Data Policy

Information we collect and how it is used

We don’t capture and store any personal information about you when visiting this web site, except (1) where you voluntarily choose to give us your personal details via email or the feedback form; (2) when you order a product; and/or (3), when you subscribe to our newsletter.

Orders

For orders, the data supplied is only used by us to process and fulfil the order. Data is stored securely on www.easyknits.co.uk via our merchant SquareSpace (click here for their data policy). 

The site is only accessed by Jon to process and fulfil the order. After two years, completed orders are deleted. Data collected is not used for any other purpose than fulfilling the order received. We also use PayPal as our payment merchant. The privacy policy for PayPal can be found here.  

At shows

At shows, we use iZettle to process payments. Mainly, this does not require your personal details to be entered (except the debit/credit card details which are used by iZettle to process the order). At shows we offer printed receipts. If you choose to have a copy sent to you via text message or email, you are giving us consent to send you the receipt. Data collected in this way is only used for this purpose. Click here to view the iZettle policy. 

Newsletter

When you register for our newsletter, the data your give us (your email) is only used by Jon to send you newsletters about Easyknits news, activities, yarns, fibres, clubs and patterns. You can update your subscription preferences or unsubscribe via a link in the newsletter email. Newsletters are handled by MailChimp (click here to see their data policy). 

The website 

This site only monitors IP addresses of visitors to assess which pages are the most popular. Your IP address is automatically collected when you visit the site because your IP address needs to be recognised by the server. We use your IP address to record general site usage information and browsing preferences, but not to track your individual visit. We do not identify individual users in this sort of research. By using this website and by submitting information to us via this website you give your consent that all your personal data collected by us via this website may be processed by us for the purposes set out in this data privacy policy.

Access your data

You have a right to know about the personal information that Easyknits holds about you. You also have the right to have your data corrected or deleted. If you have any questions about the use of your data, please contact us at the address below. All requests will be acknowledged and processed within one month. This includes what data we hold, how it is used, amends and removal.

Cookies

This website uses cookies, which are small text files that are placed on your computer by websites you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. They cannot be used to get information from your computer about you or read any personal material kept by you on your computer.
The cookie is used to make the link between you and the information you have provided to the website. The creation of a cookie on your computer does not give the website any access to other information such as your email address. You may delete and block all cookies from this site, but parts of the site will not work.
Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Contact information
Easyknits
Studio 31, Unit 4
Thames Side Studios
Harrington Way
London
SE18 5NR
Email: jon@easyknits.co.uk